Priority Hiring for Customer Service Associates! | With PHP 30k Joining Bonus*

Accenture PLC; Mandaluyong; Presencial; PHP 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage

Allowances

Performance bonuses

Training & certification

Paid sick and vacation leaves

Descripción de la vacante

Accenture Philippines is seeking a Customer Service Representative to deliver customer support in line with service levels. You will help resolve inquiries with timely, quality service in a fast-paced BPO setting.

Open HS/SHS graduates with at least 6 months BPO experience are welcome. Full-time onsite in Boni, Mandaluyong City with shifting schedules and holiday work. Benefits include HMO, allowances, bonuses, training, and paid sick/vacation leaves.

Formación

• 6 months of BPO experience required.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Able to work shifting schedules and holidays.

Responsabilidades

• Provide customer service support per scope of work and SLA.
• Ensure call quality and resolve inquiries in a timely fashion.

Conocimientos

BPO experience

Customer service

Onsite work

Educación

Open HS / SHS graduate

Descripción del empleo

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You

The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Willing to work full-time onsite in Boni, Mandaluyong City

• Amenable to shifting schedules and holiday work.