With PHP 40k Joining Bonus* | Customer Service Representative | START ASAP

Accenture PLC; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO coverage

Bonuses

Training & certification

Paid sick leave

Paid vacation leave

Job summary

Accenture Philippines is hiring a Customer Service Representative to deliver excellent support and help clients resolve issues quickly. You'll work within a dynamic BPO environment, focusing on call quality and meeting service level targets.

The ideal candidate has completed at least 1 year in college and at least 1 year of BPO experience, with flexibility for shifting schedules and holiday work. Training and development are provided, along with a comprehensive benefits package.

Qualifications

• Completed at least 1st year in college with at least 1 year of BPO experience.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and service level requirements.

Skills

BPO experience

Customer service

Education

First year in college

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Completed at least 1st year in college with at least 1 year of BPO experience

• Amenable to shifting schedules and holiday work.

*Terms and conditions apply