Customer Service Representative | 1-DAY VIRTUAL HIRING PROCESS

Accenture; Muntinlupa; On-site; PHP 260,000 - 460,000; Full time

Benefits offered by this job

HMO coverage (medical, dental, mental 

Allowances and bonuses

Training and certification

Paid sick and vacation leaves

Job summary

Accenture PLC in Alabang, Muntinlupa City, Philippines is seeking a Customer Service Representative to deliver high‑quality service to customers. The role requires guiding callers, resolving issues, and meeting call quality standards.

The ideal candidate has completed at least one year of college and at least one year of BPO experience; college graduates without BPO experience are welcome to apply. Full‑time onsite work with flexible schedules is expected.

Qualifications

• Completed at least 1st year of college
• At least 1 year BPO work experience
• College graduates without BPO experience welcome to apply

Responsibilities

• CSR provides customer service support according to scope of work and service level requirements
• Ensures call quality and meets quantitative standards
• Resolves issues in a timely fashion

Skills

Strong communication skills

Education

Some college (1st year completed)

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*
  

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Completed at least 1st year in college with at least 1 yr BPO work experience

• College graduates without BPO experience are welcome to apply

• Willing to work full-time onsite in Alabang, Muntinlupa City

• Strong communication skills

• Amenable to shifting schedules and holiday work