Premium F&B Service Associate

Shangri-La's Boracay Resort & Spa; Makati; On-site; PHP 180,000 - 240,000; Full time

Job summary

Makati Shangri-La, Manila is hiring a Service Associate - Food and Beverage to support daily restaurant operations and deliver premium guest service. The role emphasizes guest satisfaction, smooth section operation, and creating an exceptional dining experience in a luxury hotel setting.

Ideal candidates possess a passion for F&B, excellent English communication, a welcoming manner, and a willingness to work shifts. Prior experience in a luxury restaurant or 5* hotel is preferred.

Qualifications

• Passion for Food & Beverage and guest satisfaction.
• Fluent English communication and welcoming demeanor.
• Prior experience in luxury dining or 5* hotel preferred.
• Willingness to work shifts and learn culinary trends.

Responsibilities

• Support the daily operation of the restaurant.
• Provide high quality service to restaurant guests.
• Ensure the smooth operation of the assigned work section.
• Continuously seek ways to enhance guest satisfaction.
• Create an exceptional dining experience for guests.

Skills

Guest service

English fluency

Hospitality

Shift work

Attention to quality

Problem solving

Job description

Makati Shangri-La, Manila is hiring a Service Associate - Food and Beverage to support daily restaurant operations and deliver premium guest service. The role emphasizes guest satisfaction, smooth section operation, and creating an exceptional dining experience in a luxury hotel setting.

Ideal candidates possess a passion for F&B, excellent English communication, a welcoming manner, and a willingness to work shifts. Prior experience in a luxury restaurant or 5* hotel is preferred.