Lobby Lounge F&B Service Associate — Elevate Guest Experience

Shangri-La Group; Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

Makati Shangri-La, Manila invites applications for a Service Associate - Food and Beverage (Lobby Lounge). This role supports daily restaurant operations, delivering high-quality service to guests and ensuring smooth service sections while maintaining an exceptional guest experience.

Ideal candidates will be fluent in English and the local language, with a passion for F&B and a willingness to work shifts in a luxury hotel environment.

Qualifications

• Has a passion for Food & Beverage.
• Delivers high quality guest service with a welcoming manner.
• Loves interacting with guests and customers.
• Communicates fluently in English and the local language.
• Preferably has working experience in luxury restaurant or a 5-star hotel.
• Displays curiosity and willingness to learn new culinary trends.
• Willing to work shifts.

Responsibilities

• Support the daily operation of the restaurant.
• Provide a high quality service to restaurant guests.
• Ensure the smooth operation of the work section appointed.
• Consistently look for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

Skills

Food & Beverage passion

Guest service

English fluency

Job description

Makati Shangri-La, Manila invites applications for a Service Associate - Food and Beverage (Lobby Lounge). This role supports daily restaurant operations, delivering high-quality service to guests and ensuring smooth service sections while maintaining an exceptional guest experience.

Ideal candidates will be fluent in English and the local language, with a passion for F&B and a willingness to work shifts in a luxury hotel environment.