Service Associate - FandB Lobby Lounge

Shangri-La Group; Manila; On-site; PHP 201,000 - 335,000; Full time

Job summary

Makati Shangri-La, Manila invites applications for a Service Associate - Food and Beverage (Lobby Lounge). This role supports daily restaurant operations, delivering high-quality service to guests and ensuring smooth service sections while maintaining an exceptional guest experience.

Ideal candidates will be fluent in English and the local language, with a passion for F&B and a willingness to work shifts in a luxury hotel environment.

Qualifications

• Has a passion for Food & Beverage.
• Delivers high quality guest service with a welcoming manner.
• Loves interacting with guests and customers.
• Communicates fluently in English and the local language.
• Preferably has working experience in luxury restaurant or a 5-star hotel.
• Displays curiosity and willingness to learn new culinary trends.
• Willing to work shifts.

Responsibilities

• Support the daily operation of the restaurant.
• Provide a high quality service to restaurant guests.
• Ensure the smooth operation of the work section appointed.
• Consistently look for ways to enhance guest satisfaction.
• Create an exceptional experience for our guests.

Skills

Food & Beverage passion

Guest service

English fluency

Job description

Job Description:

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.

We are hiring for a Service Associate - Food and Beverage (Lobby Lounge).

As a Service Service Associate - Food and Beverage (Lobby Lounge), we rely on you to:

• Support the daily operation of the restaurant
• Provide a high quality service to restaurant guests
• Ensure the smooth operation of the work section appointed
• Consistently look for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We Are Looking For Someone Who

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Communicates with fluency in English (as well as the local language)
• Preferably has working experience in either a luxury restaurant or a 5* hotel
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts