Portuguese Customer Care Advisor | Fast Resolutions
Concentrix Philippines
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Job summary
Concentrix Philippines in Quezon City is seeking a Customer Service Advisor - Portuguese 2026 to be the first point of contact for consumer conversations, feedback, issue resolution, and data recording. You will troubleshoot, research solutions and provide Level 1 resolutions while following established policies, with escalation when necessary to ensure customer satisfaction.
The role requires working a full-time shift that may have varying start times, and the recruitment may utilize AI tools
Job description
Concentrix Philippines in Quezon City is seeking a Customer Service Advisor - Portuguese 2026 to be the first point of contact for consumer conversations, feedback, issue resolution, and data recording. You will troubleshoot, research solutions and provide Level 1 resolutions while following established policies, with escalation when necessary to ensure customer satisfaction.
The role requires working a full-time shift that may have varying start times, and the recruitment may utilize AI tools
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