Pooling Service Associate — Banking Center

RCBC; Makati; On-site; PHP 201,000 - 268,000; Full time

Job summary

RCBC in Makati seeks a customer-focused professional to provide over-the-counter banking services in the Business Center. The role emphasizes accuracy, regulatory compliance, and risk-aware operations. You will support branch objectives through excellent service and be willing to work at BEL-AIR, AYALA, DELA ROSA, SALCEDO, STA.

CRUZ, PEREA, LEGASPI VILLAGE, PASEO DE ROXAS, and PIO DEL PILAR. Candidate should be ready to work in a structured environment prioritizing policy-driven processes,

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management.

Responsibilities

• Provide competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensure compliance with internal policies, BSP/AMLA regulations and other external rules.
• Identify risk areas and eliminate risks by implementing bank policies and procedures.
• Support business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the listed locations: BEL-AIR, AYALA, DELA ROSA, SALCEDO, STA. CRUZ, PEREA, LEGASPI VILLAGE, PASEO DE ROXAS, PIO DEL PILAR

Skills

Customer service

Time management

Decision making

Empathy

Risk awareness

Process improvement

Communication

Education

4-year bachelor degree

Job description

RCBC in Makati seeks a customer-focused professional to provide over-the-counter banking services in the Business Center. The role emphasizes accuracy, regulatory compliance, and risk-aware operations. You will support branch objectives through excellent service and be willing to work at BEL-AIR, AYALA, DELA ROSA, SALCEDO, STA.

CRUZ, PEREA, LEGASPI VILLAGE, PASEO DE ROXAS, and PIO DEL PILAR. Candidate should be ready to work in a structured environment prioritizing policy-driven processes,