Banking Service Associate: Precise OTC Service & Compliance

RCBC; Dasmariñas; On-site; PHP 201,000 - 290,000; Full time

Job summary

RCBC Philippines seeks a diligent team member to provide competent, timely over-the-counter services in the Business Center, ensuring accuracy and full compliance with BSP/AMLA regulations and internal policies.

You will help manage transactions, contribute to process improvements, and deliver excellent customer service, engaging with clients in a courteous, empathetic manner while upholding risk controls and branch standards.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates welcome to apply.
• Capable to deal with complexity and make efficient decisions.
• Empathic and able to engage with people.

Responsibilities

• Provide efficient, accurate over-the-counter services at the Business Center.
• Ensure compliance with internal policies, BSP/AMLA regulations and other external rules.
• Recognize risk areas and eliminate risks by implementing bank policies and procedures.
• Support business objectives through excellent customer service and branch initiatives.

Skills

Customer service

Communication

Time management

Regulatory compliance

Risk awareness

Education

4-year degree

Job description

RCBC Philippines seeks a diligent team member to provide competent, timely over-the-counter services in the Business Center, ensuring accuracy and full compliance with BSP/AMLA regulations and internal policies.

You will help manage transactions, contribute to process improvements, and deliver excellent customer service, engaging with clients in a courteous, empathetic manner while upholding risk controls and branch standards.