Customer-Focused Bank Teller & Service Associate

RCBC; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

RCBC in Pasig is seeking a detail‑oriented professional to provide competent, timely over‑the‑counter services to customers at the Business Center. You will ensure compliance with internal policies as well as BSP/AMLA regulations and help identify and mitigate risk by following bank procedures.

The successful candidate will engage clients to deliver excellent service, support process improvements, and adapt to branch needs.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Ability to handle complexity with good decision‑making and accuracy.

Responsibilities

• Provide competent, timely over‑the‑counter services to customers at the Business Center.
• Ensure compliance with BSP/AMLA regulations and internal policies.
• Identify risk areas and mitigate risks by following bank policies and procedures.
• Support business objectives through excellent customer service within the branch.

Skills

Customer service

Regulatory compliance

Risk awareness

Time management

Empathy

Education

4-year college degree

Job description

RCBC in Pasig is seeking a detail‑oriented professional to provide competent, timely over‑the‑counter services to customers at the Business Center. You will ensure compliance with internal policies as well as BSP/AMLA regulations and help identify and mitigate risk by following bank procedures.

The successful candidate will engage clients to deliver excellent service, support process improvements, and adapt to branch needs.