Bank Teller & Service Associate: Client-Focused & Compliance

RCBC; Puerto Princesa; On-site; PHP 201,000 - 290,000; Full time

Job summary

RCBC in the Philippines seeks a service-oriented candidate to provide competent, timely and error-free over-the-counter services at the Business Center. You will ensure compliance with BSP/AMLA regulations and interno polices while recognizing risk areas and eliminating risks through adherence to bank procedures.

You will support branch objectives with excellent customer service and be willing to be assigned to Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the following locations: Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Skills

Decision making

Diligence

Time management

Empathy

People skills

Security awareness

Education

Bachelor's degree (4-year)

Job description

RCBC in the Philippines seeks a service-oriented candidate to provide competent, timely and error-free over-the-counter services at the Business Center. You will ensure compliance with BSP/AMLA regulations and interno polices while recognizing risk areas and eliminating risks through adherence to bank procedures.

You will support branch objectives with excellent customer service and be willing to be assigned to Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.