Over-the-Counter Bank Teller: Precise & Customer-Driven

RCBC; Puerto Princesa; On-site; PHP 223,000 - 391,000; Full time

Job summary

RCBC in the Philippines seeks a service-oriented staff member to provide competent, timely, and error-free over-the-counter services at the Business Center. The role emphasizes strict adherence to BSP/AMLA regulations and internal policies to mitigate risk and ensure accurate processing of transactions.

You will support branch objectives through excellent customer service, engage clients across assigned locations (Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.), and perform

Qualifications

• Provides competent, timely and error-free over-the-counter services to customers.
• Ensures compliance with BSP/AMLA regulations and internal policies.
• Recognizes risk areas and eliminates risks by implementing bank policies.
• Supports branch objectives through excellent service delivery.
• Willing to be assigned in multiple locations: Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Responsibilities

• Able to ensure efficiency on par with the Business Center's Service Standards.
• Support in process improvement and technology implementations in the branch.
• Engage with clients to offer excellent customer service and experience.
• Maintain systematic approach to administrative functions.

Skills

Over-the-counter service

Regulatory compliance

Risk management

Customer service

Education

Graduate of any 4-year course

Job description

RCBC in the Philippines seeks a service-oriented staff member to provide competent, timely, and error-free over-the-counter services at the Business Center. The role emphasizes strict adherence to BSP/AMLA regulations and internal policies to mitigate risk and ensure accurate processing of transactions.

You will support branch objectives through excellent customer service, engage clients across assigned locations (Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.), and perform