Over-the-Counter Bank Teller & Service Associate

RCBC; Baliwag; On-site; PHP 201,000 - 246,000; Full time

Job summary

RCBC in Baliuag is seeking a service-oriented individual to provide efficient over-the-counter banking support in the Business Center. The role emphasizes compliance with BSP/AMLA rules and strong customer interactions to support branch objectives.

The ideal candidate is a 4-year degree graduate, welcomes fresh graduates, and demonstrates empathy, time management, and decision-making skills to ensure accurate, secure, and timely service delivery.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Highly compassionate and is committed to the organization, people and service oriented.

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the following locations: Baliuag.

Skills

Customer service

Empathy

Decision making

Time management

Policy compliance

Education

Bachelor's degree

Job description

RCBC in Baliuag is seeking a service-oriented individual to provide efficient over-the-counter banking support in the Business Center. The role emphasizes compliance with BSP/AMLA rules and strong customer interactions to support branch objectives.

The ideal candidate is a 4-year degree graduate, welcomes fresh graduates, and demonstrates empathy, time management, and decision-making skills to ensure accurate, secure, and timely service delivery.