Onsite Santa Rosa Customer Care Specialist

TTEC; Santa Rosa; On-site; PHP 223,000 - 312,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and guiding resolutions with a friendly, service-oriented approach.

Position is Monday to Friday, 10am–4pm, at the Sta. Rosa site. Basic computer skills and a customer-focused mindset are required. Training and development are available to advance your career with TTEC.

Qualifications

• 6 months of customer service or BPO experience
• Open to candidates with Senior High School diploma or 2 years of college
• Willing to work onsite in Santa Rosa, Laguna
• Ability to explain product or service knowledge

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Computer skills

Education

Senior High School or 2 years college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and guiding resolutions with a friendly, service-oriented approach.

Position is Monday to Friday, 10am–4pm, at the Sta. Rosa site. Basic computer skills and a customer-focused mindset are required. Training and development are available to advance your career with TTEC.