Onsite Customer Service Advocate — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to handle onsite customer inquiries in Santa Rosa, Laguna. You’ll help customers by providing quick answers, offering product guidance, and resolving issues with a friendly approach.

The role requires basic computer skills and a willingness to work in Santa Rosa. Open to candidates with a Senior High School diploma or 2 years of college, plus at least 6 months of customer service/BPO experience for older curriculum graduates.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Product knowledge

Computer literacy

Education

Senior High School diploma

2 years of college education

Job description

TTEC is hiring a Customer Service Representative to handle onsite customer inquiries in Santa Rosa, Laguna. You’ll help customers by providing quick answers, offering product guidance, and resolving issues with a friendly approach.

The role requires basic computer skills and a willingness to work in Santa Rosa. Open to candidates with a Senior High School diploma or 2 years of college, plus at least 6 months of customer service/BPO experience for older curriculum graduates.