Onsite Customer Service Pro – Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers, resolve issues, and communicate solutions with empathy, contributing to a superior experience.

We value people who can research effectively, use basic computer tools, and deliver friendly, clear assistance to every caller. This role emphasizes customer-centric service within a collaborative team environment.

Qualifications

• High school diploma or 2 years of college education required.
• 6 months of customer service or BPO experience for high school graduates from the old curriculum.
• Ability to apply product/service knowledge and communicate effectively.
• Computer experience and proficiency with basic software.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Research

Computer literacy

Education

Senior High School diploma

2 years of college education

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers, resolve issues, and communicate solutions with empathy, contributing to a superior experience.

We value people who can research effectively, use basic computer tools, and deliver friendly, clear assistance to every caller. This role emphasizes customer-centric service within a collaborative team environment.