Onsite Customer Care Specialist – Santa Rosa

TTEC; Santa Rosa; Sur place; PHP 279 000 - 391 000; Plein temps

Avantages offerts par ce poste

PTO

Tuition reimbursement

Health and wellness incentives

Résumé du poste

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to join onsite support. You will answer inquiries, consult on products with compassion, and help resolve issues to improve the customer experience.

Open to Senior High School graduates or those with 2 years of college; 6 months of customer service or BPO experience required for HS grads. Computer literacy and willingness to work in Sta. Rosa are essential.

Qualifications

• Open to Senior High School diploma or at least 2 years of college education.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Recognize, apply and explain your product or service knowledge.

Connaissances

Customer service

Research

Product knowledge

Computer literacy

Formation

Senior High School diploma

2 years of college education

Description du poste

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to join onsite support. You will answer inquiries, consult on products with compassion, and help resolve issues to improve the customer experience.

Open to Senior High School graduates or those with 2 years of college; 6 months of customer service or BPO experience required for HS grads. Computer literacy and willingness to work in Sta. Rosa are essential.