Onsite Customer Service Pro – Santa Rosa

TTEC; Santa Rosa; On-site; PHP 223,000 - 335,000; Full time

Job summary

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to join our onsite team and help deliver exceptional customer experiences. You will engage with customers, answer inquiries, and use product knowledge to resolve issues with care and efficiency.

You’ll participate in training and development programs that support career growth within a diverse, inclusive workplace that values humanity and teamwork.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Computer skills

Education

Senior High School diploma or 2 years of college

Job description

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to join our onsite team and help deliver exceptional customer experiences. You will engage with customers, answer inquiries, and use product knowledge to resolve issues with care and efficiency.

You’ll participate in training and development programs that support career growth within a diverse, inclusive workplace that values humanity and teamwork.