Customer Service Advocate — Onsite in Santa Rosa

TTEC; Santa Rosa; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll respond to customer inquiries, resolve issues, and provide product knowledge with a focus on delivering exceptional service.

Located in Santa Rosa, this on-site opportunity emphasizes a supportive culture and a clear path for professional development within a global team. A competitive benefits package is offered based on position.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Problem solving

Education

HS Diploma / 2 years college

Tools

Computer skills

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll respond to customer inquiries, resolve issues, and provide product knowledge with a focus on delivering exceptional service.

Located in Santa Rosa, this on-site opportunity emphasizes a supportive culture and a clear path for professional development within a global team. A competitive benefits package is offered based on position.