Onsite Santa Rosa: Customer Service Advocate

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Santa Rosa is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers, research solutions, and provide clear product knowledge in a supportive, inclusive environment.

Ideal candidates have a Senior High School diploma or some college, with at least 6 months of customer service or BPO experience. A healthy benefits package and team-focused culture are highlighted in the role.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Work onsite in Santa Rosa, Laguna.

Skills

Customer service experience

Computer experience

Product knowledge

Education

Senior High School diploma

2 years of college education

Job description

TTEC Santa Rosa is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers, research solutions, and provide clear product knowledge in a supportive, inclusive environment.

Ideal candidates have a Senior High School diploma or some college, with at least 6 months of customer service or BPO experience. A healthy benefits package and team-focused culture are highlighted in the role.