Onsite Customer Experience Specialist - Santa Rosa

TTEC; Santa Rosa; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Wellness incentives

Paid time off

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers by answering inquiries, researching issues, and delivering friendly, effective resolutions.

Ideal candidates have a Senior High School diploma or 2 years of college and at least 6 months in customer service or a BPO setting. You must be willing to work in Santa Rosa, Laguna and join a supportive, inclusive team.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Education

High school diploma or higher

2 years of college

Tools

Computer experience

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll help customers by answering inquiries, researching issues, and delivering friendly, effective resolutions.

Ideal candidates have a Senior High School diploma or 2 years of college and at least 6 months in customer service or a BPO setting. You must be willing to work in Santa Rosa, Laguna and join a supportive, inclusive team.