Onsite Customer Service Pro: Santa Rosa, Laguna

TTEC; Santa Rosa; On-site; PHP 279,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. The role involves helping customers by answering inquiries, researching solutions, and applying product knowledge with a customer-first approach.

Working Monday to Friday from 10am to 4pm at the Sta. Rosa site, you will join a team that values service excellence. The company offers a comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Computer skills

Education

Senior High School diploma

2 years of college education

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. The role involves helping customers by answering inquiries, researching solutions, and applying product knowledge with a customer-first approach.

Working Monday to Friday from 10am to 4pm at the Sta. Rosa site, you will join a team that values service excellence. The company offers a comprehensive benefits package including PTO, tuition reimbursement, and health and wellness incentives.