Onsite Santa Rosa CSR — Growth & Benefits

TTEC; Santa Rosa; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will engage with customers, resolve inquiries, and provide product information with empathy and professionalism.

Ideal candidates have a Senior High School diploma or some college, with at least 6 months in CS/BPO. You should be computer-literate and ready to thrive in a fast-paced, inclusive work environment in Sta. Rosa district.

Qualifications

• Must have a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience is required.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer skills

Education

Senior High School diploma or 2 years of college

Job description

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will engage with customers, resolve inquiries, and provide product information with empathy and professionalism.

Ideal candidates have a Senior High School diploma or some college, with at least 6 months in CS/BPO. You should be computer-literate and ready to thrive in a fast-paced, inclusive work environment in Sta. Rosa district.