Customer Service Pro — Onsite Santa Rosa, Grow with Us

TTEC; Santa Rosa; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to handle customer inquiries onsite. You will answer inquiries, research issues, and provide compassionate product/service guidance to resolve problems.

The role requires a high school diploma or 2 years of college, and at least 6 months of customer service or BPO experience for older curriculum graduates. Computer literacy is expected, with a willingness to work in Santa Rosa, Laguna.

Qualifications

• Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Education

Senior High School diploma or 2+ years college

Tools

Computer experience

Job description

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to handle customer inquiries onsite. You will answer inquiries, research issues, and provide compassionate product/service guidance to resolve problems.

The role requires a high school diploma or 2 years of college, and at least 6 months of customer service or BPO experience for older curriculum graduates. Computer literacy is expected, with a willingness to work in Santa Rosa, Laguna.