Onsite Customer Service Associate – Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will interact with customers, provide product information, and aim to resolve issues with a helpful, friendly approach.

Ideal candidates have a HS diploma or some college, plus at least 6 months of CS/BPO experience. Willingness to work in Santa Rosa, Laguna and a customer-first mindset are essential.

Qualifications

• Senior High School diploma or 2 years of college education.
• Minimum 6 months of customer service or BPO experience for high school graduates.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer skills

Education

Senior High School diploma

2 years of college education

Job description

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will interact with customers, provide product information, and aim to resolve issues with a helpful, friendly approach.

Ideal candidates have a HS diploma or some college, plus at least 6 months of CS/BPO experience. Willingness to work in Santa Rosa, Laguna and a customer-first mindset are essential.