Onsite Customer Service Pro — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Health benefits

PTO

Tuition reimbursement

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll engage with customers by answering inquiries, researching solutions, and applying product knowledge to resolve issues with empathy and care.

Open to applicants with a Senior High School diploma or 2 years of college; at least 6 months of customer service or BPO experience is needed for older curricula. Willingness to work in Santa Rosa, Laguna; computer skills are required.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Candidates should be willing to work within Santa Rosa, Laguna.
• Computer experience is preferred.
• Ability to recognize, apply and explain product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer skills

Education

Senior High School diploma

2 years of college

Tools

CRM software

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You’ll engage with customers by answering inquiries, researching solutions, and applying product knowledge to resolve issues with empathy and care.

Open to applicants with a Senior High School diploma or 2 years of college; at least 6 months of customer service or BPO experience is needed for older curricula. Willingness to work in Santa Rosa, Laguna; computer skills are required.