Onsite CSR - Elevate Customer Experience in Santa Rosa

TTEC; Santa Rosa; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness programs

Inclusive culture

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching solutions, and guiding them to a positive experience.

Ideal candidates have a high school diploma (or some college), 6 months of customer service or BPO experience, and basic computer skills. You’ll join a diverse, supportive team with growth opportunities and a benefit-rich environment.

Qualifications

• High school diploma or some college required.
• 6 months of customer service or BPO experience preferred for younger candidates.
• Basic computer skills and familiarity with common software.

Responsibilities

• Answer incoming communications from customers.
• Research and provide solutions to customer issues to resolve inquiries.

Skills

Customer service empathy

Communication skills

Problem solving

Computer basics

Education

High school diploma or some college

Job description

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching solutions, and guiding them to a positive experience.

Ideal candidates have a high school diploma (or some college), 6 months of customer service or BPO experience, and basic computer skills. You’ll join a diverse, supportive team with growth opportunities and a benefit-rich environment.