Onsite Customer Service Pro - Santa Rosa, Growth & Benefits

TTEC; Santa Rosa; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to join our onsite team in Santa Rosa, Laguna. You will answer customer inquiries, research solutions, and provide product knowledge with a customer-centric approach.

Candidates should have a SHS diploma or at least 2 years of college, and 6 months of CS/BPO experience is preferred. This is an onsite role requiring presence at the Sta. Rosa location.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Research skills

Product knowledge

Computer skills

Onsite readiness

Education

Senior High School diploma

2 years college education

Job description

TTEC is hiring a Customer Service Representative to join our onsite team in Santa Rosa, Laguna. You will answer customer inquiries, research solutions, and provide product knowledge with a customer-centric approach.

Candidates should have a SHS diploma or at least 2 years of college, and 6 months of CS/BPO experience is preferred. This is an onsite role requiring presence at the Sta. Rosa location.