Onsite CSR – Santa Rosa: Impactful Service & Growth

TTEC; Santa Rosa; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Health and wellness incentives

Paid time off (PTO)

Tuition reimbursement

Job summary

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to help customers with empathy and clarity, onsite in Santa Rosa. You’ll resolve queries, provide product information, and guide customers to friendly resolutions.

We value data-driven problem solving, strong communication, and a customer-first mindset, with a healthy benefits package and opportunities for growth within a global team.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Computer skills

Education

Senior High School diploma or college

Tools

Computer

Job description

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to help customers with empathy and clarity, onsite in Santa Rosa. You’ll resolve queries, provide product information, and guide customers to friendly resolutions.

We value data-driven problem solving, strong communication, and a customer-first mindset, with a healthy benefits package and opportunities for growth within a global team.