Onsite Customer Service Pro — Santa Rosa, Growth & Benefits

TTEC; Santa Rosa; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO benefits

Tuition reimbursement

Wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will assist customers, provide solutions, and ensure a positive experience by guiding them through product information and troubleshooting with empathy.

We value candidates with at least a senior high school diploma or two years of college and 6 months of customer service or BPO experience. Computer skills and the ability to explain complex information clearly are important.

Qualifications

• Senior High School diploma or 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication skills

Computer skills

Product knowledge

Education

Senior High School diploma or 2 years of college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will assist customers, provide solutions, and ensure a positive experience by guiding them through product information and troubleshooting with empathy.

We value candidates with at least a senior high school diploma or two years of college and 6 months of customer service or BPO experience. Computer skills and the ability to explain complex information clearly are important.