Onsite Customer Support Specialist – Pasig

ResultsCX; Manila; On-site; PHP 180,000 - 360,000; Full time

Job summary

ResultsCX in Pasig, Philippines, is seeking a Customer Service Representative to support U.S. brands across healthcare, telecommunications, and media. You will deliver outstanding service via phone, email, and chat, providing clear guidance and resolving issues with care.

You will join a collaborative team with paid training, a focus on growth, and a work culture that values empathy, accuracy, and customer focus. Onsite roles with shifting schedules offer opportunities to learn and advance.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• A growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Communication

Typing 35 WPM

Basic computer navigation

Growth mindset

Willingness to work onsite

Education

High School Diploma

Job description

ResultsCX in Pasig, Philippines, is seeking a Customer Service Representative to support U.S. brands across healthcare, telecommunications, and media. You will deliver outstanding service via phone, email, and chat, providing clear guidance and resolving issues with care.

You will join a collaborative team with paid training, a focus on growth, and a work culture that values empathy, accuracy, and customer focus. Onsite roles with shifting schedules offer opportunities to learn and advance.