Customer Support Associate: Growth & Impact

ResultsCX; Cebu City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Paid training

Career development programs

Competitive pay

Performance incentives

Healthcare benefits

Paid time off

Job summary

ResultsCX in Newtown, Cebu, Philippines, is seeking a Customer Service Representative to deliver high-quality support via phone, email, and chat for major U.S. brands. You will provide clear guidance, resolve issues, and help customers with care.

No prior contact center experience is required; on-site shifts and a growth mindset will help you succeed. We offer paid training, career development, competitive pay, incentives, healthcare benefits, and paid time off.

Qualifications

• Must be at least a high school graduate.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• Growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—drive to learn and succeed.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Communication skills

Typing 35 WPM

Basic computer skills

Growth mindset

Onsite work

Shift flexibility

No experience required

Proactive attitude

Education

High school diploma

Job description

ResultsCX in Newtown, Cebu, Philippines, is seeking a Customer Service Representative to deliver high-quality support via phone, email, and chat for major U.S. brands. You will provide clear guidance, resolve issues, and help customers with care.

No prior contact center experience is required; on-site shifts and a growth mindset will help you succeed. We offer paid training, career development, competitive pay, incentives, healthcare benefits, and paid time off.