Customer Support Specialist — Growth & Paid Training

ResultsCX Named ‘Major Contender’ in Everest Group; Lipa; On-site; PHP 201,000 - 312,000; Full time

Job summary

ResultsCX in Lipa, Batangas, Philippines, is seeking a Customer Service Representative to deliver outstanding service via phone, email, and chat. You will provide clear guidance, resolve issues with care, and maintain accuracy while navigating multiple systems.

Candidates must meet the minimum education and call center experience requirements and be willing to work onsite on shifting schedules. Join a purpose-driven team at ResultsCX with paid training and opportunities to grow.

Qualifications

• High school or senior high diploma is required.
• Excellent communication and typing skills; minimum 35 WPM.
• Basic computer navigation skills.
• Growth mindset and proactive attitude.
• Willingness to work onsite and on shifting schedules.
• Minimum 6 months of call center experience.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear guidance and solutions to inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools accurately.

Skills

Communication

Typing 35 WPM

Basic computer skills

Growth mindset

Onsite work

Call center exp

Education

High school diploma

Job description

ResultsCX in Lipa, Batangas, Philippines, is seeking a Customer Service Representative to deliver outstanding service via phone, email, and chat. You will provide clear guidance, resolve issues with care, and maintain accuracy while navigating multiple systems.

Candidates must meet the minimum education and call center experience requirements and be willing to work onsite on shifting schedules. Join a purpose-driven team at ResultsCX with paid training and opportunities to grow.