Customer Support Specialist: Paid Training & Growth

ResultsCX Named ‘Major Contender’ in Everest Group; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Paid training

Career development programs

Healthcare benefits

Paid time off

Competitive pay

Job summary

ResultsCX is hiring a Customer Service Representative in the Philippines to deliver empathetic support via phone, email, and chat, guiding users and resolving issues with care.

The role requires at least 6 months of call center experience, strong communication skills, and the ability to work onsite on shifting schedules. You will join a team focused on delivering exceptional service and helping brands succeed.

Qualifications

• Legal working age with a high school diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• Willingness to work onsite and on shifting schedules.
• Minimum 6 months of call center experience required.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear guidance and solutions to inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with accuracy.

Skills

Communication skills

Typing 35 WPM

Basic computer navigation

Onsite work willingness

6 months call center experience

Education

High school diploma

Job description

ResultsCX is hiring a Customer Service Representative in the Philippines to deliver empathetic support via phone, email, and chat, guiding users and resolving issues with care.

The role requires at least 6 months of call center experience, strong communication skills, and the ability to work onsite on shifting schedules. You will join a team focused on delivering exceptional service and helping brands succeed.