Customer Support Specialist — Growth & Paid Training

ResultsCX Named ‘Major Contender’ in Everest Group; Batangas City; On-site; PHP 234,000 - 358,000; Full time

Benefits offered by this job

Paid training

Career development

Healthcare benefits

Paid time off

Job summary

ResultsCX in Lipa, Batangas is seeking a Customer Service Representative to deliver exceptional experiences for our programs serving major U.S. brands. You will handle inquiries via phone, email, and chat, guiding customers with clear instructions and resolving issues with care.

Onsite positions require strong communication, typing speed, and computer skills. We emphasize a growth mindset, teamwork, and a supportive culture with paid training and development opportunities.

Qualifications

• Strong communication and typing skills.
• Basic computer navigation skills.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—drive to learn.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with accuracy.

Skills

Communication skills

Typing 35 WPM

Basic computer skills

Willingness to work onsite

Job description

ResultsCX in Lipa, Batangas is seeking a Customer Service Representative to deliver exceptional experiences for our programs serving major U.S. brands. You will handle inquiries via phone, email, and chat, guiding customers with clear instructions and resolving issues with care.

Onsite positions require strong communication, typing speed, and computer skills. We emphasize a growth mindset, teamwork, and a supportive culture with paid training and development opportunities.