Customer Support Associate — Retail & Services, Pasig (Project-Based)

ResultsCX Named ‘Major Contender’ in Everest Group; Pasig; On-site; PHP 167,000 - 279,000; Part time

Benefits offered by this job

Competitive incentives

Paid training and development programs

Career advancement opportunities

Health and wellness benefits

Supportive workplace culture

Job summary

ResultsCX in Pasig City is seeking a Customer Support Associate to deliver friendly, professional assistance across product and service inquiries. The role emphasizes effective communication, active listening, and problem-solving to resolve concerns and build positive customer experiences.

Training and performance incentives accompany a collaborative, fast-paced team environment. The position welcomes applicants with or without BPO experience and expects a customer-first mindset and attention to

Qualifications

• Strong English communication, verbal and written.
• Excellent problem-solving and active listening abilities.
• Attention to detail with a customer-first mindset.

Responsibilities

• Provide professional and friendly customer support across every interaction
• Assist customers with questions about products, orders, and services
• Resolve concerns efficiently while delivering personalized solutions
• Share accurate information with confidence and clarity
• Identify opportunities to enhance the customer experience through recommendations
• Build trust and strengthen customer relationships
• Work collaboratively with team members to achieve service and performance goals

Skills

English communication

Active listening

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

ResultsCX in Pasig City is seeking a Customer Support Associate to deliver friendly, professional assistance across product and service inquiries. The role emphasizes effective communication, active listening, and problem-solving to resolve concerns and build positive customer experiences.

Training and performance incentives accompany a collaborative, fast-paced team environment. The position welcomes applicants with or without BPO experience and expects a customer-first mindset and attention to