Pasig-Based Customer Experience Specialist

ResultsCX; Manila; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Paid training

Healthcare benefits

Paid time off

Job summary

ResultsCX in Pasig, Philippines, is hiring a Customer Service Representative to deliver exceptional experiences for top U.S. brands across healthcare, telecoms, media and entertainment.

You will handle inquiries via phone, email and chat, provide clear guidance and resolve issues with care to ensure satisfaction. As part of a purpose-driven community, you’ll join a dynamic, growth-minded team; training is provided, and onsite shifts support reliable service coverage.

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• Growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• Minimum 6 months of call center experience.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat.
• Provide clear, effective guidance and solutions to customer inquiries.
• Resolve issues with empathy and professionalism.
• Navigate multiple systems and tools with confidence and accuracy.

Skills

Communication

Typing 35 WPM

Call center

Willingness to work onsite

Education

High school diploma

Job description

ResultsCX in Pasig, Philippines, is hiring a Customer Service Representative to deliver exceptional experiences for top U.S. brands across healthcare, telecoms, media and entertainment.

You will handle inquiries via phone, email and chat, provide clear guidance and resolve issues with care to ensure satisfaction. As part of a purpose-driven community, you’ll join a dynamic, growth-minded team; training is provided, and onsite shifts support reliable service coverage.