Onsite Customer Success Advocate - Santa Rosa

TTEC; Santa Rosa; On-site; PHP 223,000 - 268,000; Full time

Benefits offered by this job

Benefits package

PTO

Tuition reimbursement

Wellness incentives

Job summary

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to be onsite and help customers achieve exceptional experiences. You will answer inquiries, research solutions, and represent the company with empathy and professionalism.

We value candidates with a high school diploma or some college, and at least 6 months of customer service or BPO experience. Candidates must be willing to work in Santa Rosa.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Provide product or service information and resolve issues with a positive demeanor.

Skills

Customer service

Communication

Education

Senior High School diploma or some college

Tools

Computer experience

Job description

TTEC in Santa Rosa, Laguna is seeking a Customer Service Representative to be onsite and help customers achieve exceptional experiences. You will answer inquiries, research solutions, and represent the company with empathy and professionalism.

We value candidates with a high school diploma or some college, and at least 6 months of customer service or BPO experience. Candidates must be willing to work in Santa Rosa.