Onsite Customer Service Specialist — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 167,000 - 223,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to join our onsite team in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and delivering friendly, effective resolutions.

The role emphasizes product knowledge, quick response times, and a customer-first approach within our award-winning work environment. Successful candidates will have a Senior High School diploma or some college, plus 6 months of customer service or BPO experience.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Education

Senior High School diploma

2 years of college education

Job description

TTEC is seeking a Customer Service Representative to join our onsite team in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and delivering friendly, effective resolutions.

The role emphasizes product knowledge, quick response times, and a customer-first approach within our award-winning work environment. Successful candidates will have a Senior High School diploma or some college, plus 6 months of customer service or BPO experience.