Onsite Customer Experience Specialist - Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to be on site in Santa Rosa, Laguna. You will help customers, answer inquiries, and research solutions to ensure a positive experience for every interaction.

Open to candidates with a Senior High School diploma or 2 years of college. At least 6 months of customer service or BPO experience is preferred for some applicants, and computer proficiency is required to perform daily tasks.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience is needed.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer literacy

Education

Senior High School diploma or 2 years college

Job description

TTEC is seeking a Customer Service Representative to be on site in Santa Rosa, Laguna. You will help customers, answer inquiries, and research solutions to ensure a positive experience for every interaction.

Open to candidates with a Senior High School diploma or 2 years of college. At least 6 months of customer service or BPO experience is preferred for some applicants, and computer proficiency is required to perform daily tasks.