Customer Service Advocate — Onsite Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 201,000 - 290,000; Full time

Job summary

TTEC Santa Rosa is hiring a Customer Service Representative to handle customer inquiries onsite in Santa Rosa, Laguna. You will answer communications, research issues, and provide timely solutions with a focus on positive customer experiences.

Ideal candidates have a high school diploma or 2 years of college, and at least 6 months in customer service or BPO. Join a team dedicated to supportive development and inclusive culture.

Qualifications

• Senior High School diploma or 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer skills

Product knowledge

Communication skills

Education

Senior High School diploma or 2 years of college

Job description

TTEC Santa Rosa is hiring a Customer Service Representative to handle customer inquiries onsite in Santa Rosa, Laguna. You will answer communications, research issues, and provide timely solutions with a focus on positive customer experiences.

Ideal candidates have a high school diploma or 2 years of college, and at least 6 months in customer service or BPO. Join a team dedicated to supportive development and inclusive culture.