Customer Care Specialist – Onsite Santa Rosa

Hammerjack Pty Ltd; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching solutions, and delivering a positive experience that elevates customer satisfaction.

Ideal candidates have a high school diploma or some college, with at least 6 months in customer service or BPO. Strong product knowledge and computer skills are important, and readiness to work in Santa Rosa is required.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience is needed.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer experience

Research and problem solving

Product knowledge

Education

Senior High School diploma or 2 years college education

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching solutions, and delivering a positive experience that elevates customer satisfaction.

Ideal candidates have a high school diploma or some college, with at least 6 months in customer service or BPO. Strong product knowledge and computer skills are important, and readiness to work in Santa Rosa is required.