Onsite Customer Experience Associate – Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to be on site in Santa Rosa, Laguna. You will handle customer inquiries, provide product information, and research solutions to resolve issues with a customer-focused approach.

Ideal candidates have a Senior High School diploma or some college, with at least 6 months of customer service or BPO exposure, and strong computer skills. You will work at the Santa Rosa location, joining a supportive team and an inclusive culture.

Qualifications

• Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Must be able to explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer skills

Education

Senior High School or some college

Job description

TTEC is hiring a Customer Service Representative to be on site in Santa Rosa, Laguna. You will handle customer inquiries, provide product information, and research solutions to resolve issues with a customer-focused approach.

Ideal candidates have a Senior High School diploma or some college, with at least 6 months of customer service or BPO exposure, and strong computer skills. You will work at the Santa Rosa location, joining a supportive team and an inclusive culture.