Onsite Customer Experience Advocate – Santa Rosa

TTEC; Santa Rosa; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO (paid time off)

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and applying product knowledge with a customer-centric approach.

Candidate should have a SHS diploma or 2 years of college with 6 months CS/BPO experience. Willingness to work in Santa Rosa is required. Competitive benefits and a supportive environment are highlighted.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer literacy

Onsite work

Willing to work in Santa Rosa

Education

Senior High School diploma

2 years of college

Job description

TTEC is seeking a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and applying product knowledge with a customer-centric approach.

Candidate should have a SHS diploma or 2 years of college with 6 months CS/BPO experience. Willingness to work in Santa Rosa is required. Competitive benefits and a supportive environment are highlighted.