Onsite Customer Service Pro — Santa Rosa

TTEC; Santa Rosa; On-site; PHP 268,000 - 357,000; Full time

Job summary

TTEC in Santa Rosa, Laguna is hiring a Customer Service Representative who will engage with customers onsite and help deliver a human-centered experience. You will answer inquiries, conduct product research to resolve issues, and apply product knowledge with compassion.

A supportive culture and opportunities for development are highlighted. Candidates with a Senior High School diploma or some college, plus basic computer skills and at least 6 months of customer service experience, are encouraged

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.
• Apply and explain product or service knowledge.
• Demonstrate basic computer skills.

Skills

Customer service

BPO experience

Computer skills

Education

Senior High School diploma or some college

Job description

TTEC in Santa Rosa, Laguna is hiring a Customer Service Representative who will engage with customers onsite and help deliver a human-centered experience. You will answer inquiries, conduct product research to resolve issues, and apply product knowledge with compassion.

A supportive culture and opportunities for development are highlighted. Candidates with a Senior High School diploma or some college, plus basic computer skills and at least 6 months of customer service experience, are encouraged