Onsite Customer Service Rep - Santa Rosa, Grow & Help

TTEC; Santa Rosa; On-site; PHP 167,000 - 257,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, guiding product usage, and resolving issues with a friendly, solution-focused approach.

Required are a Senior High School diploma or at least 2 years of college, plus 6 months of customer service or BPO experience for older curriculum. Computer skills and willingness to work in Santa Rosa are essential.

Qualifications

• Candidate must have a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Ability to recognize, apply and explain product or service knowledge.
• Computer experience is required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Computer literacy

Research

Teamwork

Education

Senior High School diploma

2 years of college education

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, guiding product usage, and resolving issues with a friendly, solution-focused approach.

Required are a Senior High School diploma or at least 2 years of college, plus 6 months of customer service or BPO experience for older curriculum. Computer skills and willingness to work in Santa Rosa are essential.