Onsite Customer Service Pro – Santa Rosa | PTO & Tuition

TTEC; Santa Rosa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and providing friendly resolutions that elevate the overall experience.

Ideal candidates have at least a Senior High School diploma or two years of college, with 6 months of customer service or BPO exposure. You’ll work in a collaborative team focused on growth and service excellence.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service skills

Computer literacy

Education

Senior High School diploma

2 years of college

Tools

BPO experience

Job description

TTEC is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and providing friendly resolutions that elevate the overall experience.

Ideal candidates have at least a Senior High School diploma or two years of college, with 6 months of customer service or BPO exposure. You’ll work in a collaborative team focused on growth and service excellence.