Onsite Customer Experience Specialist Santa Rosa

TTEC; Santa Rosa; On-site; PHP 201,000 - 335,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and resolving problems with a customer-first approach.

The role requires basic computer skills, a HS diploma or some college, and about 6 months of customer service experience. Location is Santa Rosa, Laguna, with a comprehensive benefits package.

Qualifications

• Senior High School diploma or 2 years of college education required.
• 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Ability to recognize, apply and explain product or service knowledge.
• Computer experience is expected.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Education

Senior High School diploma or 2 years of college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and resolving problems with a customer-first approach.

The role requires basic computer skills, a HS diploma or some college, and about 6 months of customer service experience. Location is Santa Rosa, Laguna, with a comprehensive benefits package.