Onsite Customer Service Associate - Santa Rosa

TTEC; Santa Rosa; On-site; PHP 223,000 - 290,000; Full time

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. This role focuses on helping customers quickly and compassionately, resolving issues, and providing accurate product information.

Ideal candidates have a Senior High School diploma or at least 2 years of college, with 6 months of CS/BPO experience. Computer skills and willingness to work in Santa Rosa are required.

Qualifications

• Senior High School diploma or 2 years of college education.
• 6 months of customer service or BPO experience for high school graduates of the old curriculum.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Candidates should be willing to work within Santa Rosa, Laguna.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer experience

BPO experience

Education

Senior High School diploma

2 years of college education

Job description

TTEC is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. This role focuses on helping customers quickly and compassionately, resolving issues, and providing accurate product information.

Ideal candidates have a Senior High School diploma or at least 2 years of college, with 6 months of CS/BPO experience. Computer skills and willingness to work in Santa Rosa are required.