Onsite Customer Experience Pro — Santa Rosa, Laguna

TTEC; Santa Rosa; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will help customers quickly, offer product guidance, and turn routine inquiries into exceptional experiences.

Ideal candidates have a high school diploma or two years of college, 6 months of customer service or BPO experience, and strong computer skills. We offer career development and a supportive, inclusive culture with a benefits package.

Qualifications

• High school diploma or 2 years of college.
• 6 months customer service or BPO experience for grads of older curriculum.
• Willingness to work onsite in Santa Rosa, Laguna.
• Computer literacy required.

Responsibilities

• Answer incoming customer communications.
• Research to provide answers and resolve customer issues.
• Explain product or service knowledge to customers.

Skills

Customer service

Communication

Problem solving

Computer literacy

Teamwork

Education

Senior High School or 2 years of college

Job description

TTEC is hiring a Customer Service Representative to be onsite in Santa Rosa, Laguna. You will help customers quickly, offer product guidance, and turn routine inquiries into exceptional experiences.

Ideal candidates have a high school diploma or two years of college, 6 months of customer service or BPO experience, and strong computer skills. We offer career development and a supportive, inclusive culture with a benefits package.